Ordering is Easy
Straight from our kilns to your doorstep!
Ordering Tile From Living Walls Tile
Ordering your tiles from Living Walls Tile can be done either through our easy online store, or, by simply calling us on the phone at 1-406-728-5536. We're here in the studio most days and are happy to answer any questions you might have. We do keep a small number of tiles in stock in the most popular pattern and color combinations, however, most orders are made to order, and this process usually takes around three weeks from the day the order is placed, until the day the order ships out our door. We ship UPS Ground, unless you specify another method, in fully insured boxes which do not exceed 50 lbs. Breakage rarely occurs, and if it does, your tiles will be replaced.
Most custom handmade tile orders from Living Walls Tile take around three weeks, from the day the order is placed, to the day your tiles are shipped. This allows time for the your handmade tiles to be pressed from wet porcelain clay, dry slowly to prevent warping, and fired twice, first for bisque firing, second for glaze firing. We do keep a small number of pre-finished tiles in stock in the most common glaze color and pattern combinations which can be shipped immediately.
Yes, we are happy to take your order over the phone, as well as answer any questions you might have about the ordering process. We are in the studio Monday - Friday 9:00am - 5:00PM MST, if we don't pick up, its because we have clay on our hands! Please leave a message, and we'll call back asap. 1-406-728-5536.
Whether you are planning to use out tile to create a unique backsplash, or tile an entire walk in shower, using Living Walls Tile is the same as most commercially available tile. Although our tiles are handmade, they will not degrade or become faded at all over time. They are made from vitreous porcelain clay, which does not absorb moisture. Clean your tiles in the same way you would clean glass, using any bathroom or household cleaning product.
Yes, they cut very easily on a tile cutting diamond wet saw.
Your tiles will be packed in bundles and completly wrapped in a cucoon of padding, which is then encased in a foam lined box. In our many years of business, there have been only a couple of individual tiles that have broken during shipping. And, we always insure all shippments, so if your custom handmade tiles were to break, they are fully insured and will be replaced.
Most certainly. Fill out our glaze samples request form by clicking the link below, and we will send you samples free of charge. The samples are 3" squares cut from actual tiles, so you'll be able to see and feel the rich glaze colors and subtle textures.